Open 24 hours · Chiang Mai and nationwide

LINE ID: 052087087WeChat: STS052087087

Call 052-087-087
[Draft based on a generic policy under the PDPA — must be reviewed by Siam Transfer Service or a legal adviser before use]

Policy

Privacy Policy

How Siam Transfer Service Limited Partnership collects, uses and looks after your personal data

Effective from [effective date]

1. Introduction

Siam Transfer Service Limited Partnership (“we”) is committed to protecting the personal data of our customers and website visitors. This policy explains how we collect, use and disclose personal data under the Personal Data Protection Act B.E. 2562 (2019).

Data controller: Siam Transfer Service Limited Partnership, 30/5 Sirithon Road, Chang Phueak, Mueang Chiang Mai, Chiang Mai. Tel. 052-087-087

2. Personal data we collect

  • Contact details, such as name, surname, phone number, LINE account and pick-up or drop-off address
  • Service details, such as pick-up and drop-off points, appointment dates and times, hospital names and service history
  • Health information you provide so we can assess the transport, such as symptoms, medical equipment the patient uses and hospital documents. This is sensitive data: we collect only what is necessary and ask for your explicit consent
  • Website usage data, such as IP address, device type and cookies
  • To provide the service you request, such as assessing the patient, quoting a price, booking and transporting the patient (contract)
  • To care for the patient during the journey using health information (explicit consent)
  • To prevent or suppress a danger to life or health when consent cannot be obtained (vital interest)
  • To issue quotations and receipts, and to comply with the law (legal obligation)
  • To improve our website and services (legitimate interest)

4. Disclosure

  • Origin and destination hospitals, and healthcare professionals involved in the patient’s care
  • Service providers that support our work, such as communication and data storage systems
  • Government authorities, when required by law or by a lawful order
  • We do not sell or rent your personal data to third parties

5. Retention period

We keep data only as long as necessary for these purposes, or as long as the law requires. [Retention period — to be set by Siam Transfer Service] After that period, we delete or destroy the data, or make it anonymous.

6. Your rights

  • Access your data and obtain a copy
  • Have your data corrected and kept up to date
  • Have your data deleted, destroyed or anonymised
  • Restrict the use of your data, and object to its collection, use or disclosure
  • Data portability
  • Withdraw consent at any time, without affecting processing carried out before
  • Complain to the Office of the Personal Data Protection Committee

7. Security

We have administrative, technical and physical security measures in place, and limit access to data to those involved in providing the service.

8. Cookies

This website uses cookies needed for it to work, and cookies for usage analytics [if any]. You can set your browser to refuse cookies, but some parts of the website may then not work fully.

9. Changes to this policy

We may update this policy from time to time. The latest effective date will be shown on this page.

10. Contact us

For questions, or to exercise your rights over your personal data, contact Siam Transfer Service Limited Partnership: tel. 052-087-087, LINE ID 052087087, WeChat ID STS052087087, or at 30/5 Sirithon Road, Chang Phueak, Mueang Chiang Mai, Chiang Mai.

[Data Protection Officer (DPO) — if any]